●Normal check-in hours with Hostel Staff are until 21:00. If you plan to arrive after 21:00, please let us know in advance.
●When you make a reservation, please type your name in either English or Japanese.
●The minimum age is 6 years old for staying in dormitory rooms. (There is no age limit for guests in private rooms.)
●Accommodation fee of a bed-sharing child of age 3 or under is free. Please note, the fee of a child of age 4 or over will be charged the same as an Adult even if he/she shares a bed with another.
●Cancellation Policy differs depending on which website the booking is made. Please check it directly with the website you used in making the reservation.
●For guests who booked on our website：
|No Show：||100% cancellation fee of the first and second night, 50% of the third night|
|Cancellation on your check-in date：||100% cancellation fee of the first and second night, 50% of the third night|
|Cancellation 1 day prior to your check-in date：||100% cancellation fee of the first night, 50% of the second night|
|Cancellation 2 days prior to your check-in date：||50% cancellation fee of the first night|
●To confirm a reservation of groups with more than 9 people, we will ask for pre-authorization of the full amount with your credit card.
●If you’d like to change any condition of your reservation after it being confirmed, please contact us by email.
Regarding Reservations of Coliving Space
●We offer coliving spaces for people who work remotely in many different places around the world.
●We offer special deals of “2 Weeks Coliving Plan” & “1 Month Coliving Plan” for coworkers interested!